Connect your PBX to any number, anywhere, anytime.

 

SIP-based services provide flexibility & leverage your IP infrastructure. Using our network to deliver calls and services when and how you want them. Logic within the ng telecom network responds and protects to changes from either loss of service or outage.

What is a SIP?

 

A SIP Trunk is a facility provided by ng telecom that allows the placing of outbound calls and the receiving of inbound calls using an internet connection, rather than using an ISDN line. Calls to and from the PSTN are supported. They are fast becoming the standard technology that allows businesses to make and receive telephone calls without the need for an expensive ISDN circuit. The Quality of Service (QoS) has contributed to its increasingly widespread adoption. Session Initiation Protocol (SIP) is used to set-up and 'tear-down' telephone calls over IP networks, including the internet. It is this VoIP protocol that is most widely supported by modern devices, including IP-enabled PBXs.

Hosted VoIP

Having separate voice & data networks is a legacy from the technology used for voice and how data connectivity has grown to provide huge amounts of throughput for everyday communication. The switch from voice networks carrying data, to data carrying voice is a reconvergence of voice & data after a 20 year split. As the withdrawal of ISDN has been announced, voice networks move more and more towards SIP. We began this move 10 years ago, as it appeared obvious that true convergence was always going to happen. Voice & data convergence reduce cost and enables better functionality, bringing modern day flexibility to voice.

Numbers - UK & International

 

ng telecom has millions of UK numbers covering the whole of Great Britain. All ready to instantly provision and commission onto your PBX. Need international numbers? They can also be ordered on our portal and delivered by SIP.

Fraud Detection

 

Vital for any business with call traffic due to the risk of fraudulent activity within the industry which is not just limited to SIP. Fraud is not new to the telecoms industry but ng telecom approach to managing the risk of fraud is. Included in the price of a SIP Trunk are two of the best methods in operation in the market today. We haven't eradicated fraud but we have provided peace of mind that should you be the target of fraud your ng telecom account will warn you and automatically be suspended.

FAX

 

The core network supports T.38 fax protocol to end user devices. If you need to use T.38 please let us know and we will enable the configuration for you at no extra charge. If your PBX does not support T.38 you may experience problems sending and receiving faxes over VoIP lines. ng telecom are able to offer a Fax2email service which will allow you to receive faxes directly to your email inbox

Threat Detection

Every time your PBX registers, we scan your system for threats. We are trying to find security threats before hackers do. Coupling threat and fraud detection provides an outstanding level of comfort.

Number Porting


​This is our industry-leading unified communications solution bringing together voice, video, presence and

collaboration tools on any device, anywhere in the UK. 

As well as enabling smarter working,

it offers lower call costs and advanced

call handling.

Auto Failover & Disaster Recovery


​Hosted Contact Centres (HCC) can be deployed quickly and simply. Our solution offers all the benefits of a high-performance contact centre – including voice, email, SMS, social networking and automated access – without the associated set-up costs of an on-premise solution. Our flexible commercials and scalability mean you can enjoy agile, responsive enterprise grade capabilities that will help you deliver a great customer experience and support your business growth ambitions.

Call Recording


​Our Inbound Calls services give you all the flexibility of non-geographic numbers, smart call handling, dynamic call stats and analysis. You can have a Freephone, fixed rate or premium rate number that can be routed anywhere in the UK. We use a dedicated, high capacity, fully resilient network means you can choose how, when or where to scale up or down to match call demand – giving you complete control. And you can make the most of our inbound and outbound calls services by combining them to get even better rates.

Convergence


​Our Inbound Calls services give you all the flexibility of non-geographic numbers, smart call handling, dynamic call stats and analysis. You can have a Freephone, fixed rate or premium rate number that can be routed anywhere in the UK. We use a dedicated, high capacity, fully resilient network means you can choose how, when or where to scale up or down to match call demand – giving you complete control. And you can make the most of our inbound and outbound calls services by combining them to get even better rates.

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0207 118 0900 | United Kingdom   

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