Have you been using the same business phone system for the last twenty years? Many companies install a phone system when they first set up their office and then never upgrade it again.
No one wants their business to stagnate - you always want it to grow. But older phone systems simply aren’t very easy to expand, leaving you stuck with a limited number of business lines. If your system isn’t easily scalable or would be very expensive to scale up, then it’s definitely time to upgrade. It may actually cost you less to install a brand new system instead of upgrading your old one.
VoIP, or Voice Over Internet Protocol, is definitely where business phones are headed. This technology allows you to route your business voice calls through the internet, which gives you a number of advantages:
Greater Flexibility: Providing flexibility and increasing productivity by enabling staff to work when and from anywhere. Whether at home, a remote once, a hotel room, an airport or a coffee shop, staff can work as though they are at their desk in the once.
Increasing Mobility: Providing users with one phone number that routes calls wherever they are and to any device - desk phone, smartphone, tablet or computer. Ensure staff are able to interact efficiently with customers and each other regardless of their location.
Feature-Rich: All the features and functionality expected from a traditional phone system plus unified communications features, including instant messaging, Call Centre, Video calls, Recording, Reporting and presence and conferencing.
Significant Cost Savings: Low set up costs and no on-site equipment needed means there’s no hefty initial investments or ongoing maintenance or upgrade costs. Plus, get free calls between staff_ across our network.
Reliability: Spread across secure, geo-redundant data centres ensures the highest levels of reliability. Even in the event of disruptions via our portal calls can immediately be re-routed to any other location, back-up site or phone ensuring its business as usual.