Managed IT Services

Think about what’s most important in your business today—does technology come to mind?

No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.

That’s where our fully-managed approach to IT can help. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7, 365 days a year—and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.

Network Management

We provide complete 24x7x365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.

Help Desk

Our UK-based Help Desk provides professional and courteous IT support. Whether you’re locked out of your email, need help setting up a new account or anything in between—no problem is too large or small for our certified technical experts to tackle.

 

Backup and Disaster Recovery

Expectations around data protection and systems availability continue to rise. So concerns around security. To keep up with rising expectations, IT departments have to adapt new approaches that securely preserve data for recovery efforts while simultaneously maintain availability of the recovery data, regardless of the disaster.

At ng telecom we make backup & recovery simple but significant. Taking the best of breed aspects of local and cloud-based recovery, we’ve simplified the process while improving availability, security and speed of recovery:

  • It’s hybrid, which means you recover from the fastest location: either onsite or from the cloud, giving you the best of both worlds
  • It works, regardless of the business environment, easily managed through the cloud
  • It’s fast - data is recovered in minutes, instead of hours
  • It’s powerful - you can recover anything, anywhere, anytime

 

Benefits of Outsourcing IT:

Relinquishing the day-to-day IT operations so IT professionals can focus on the more strategic objectives of the business.Expertise through a wide network of technical specialists who have knowledge across both emerging and legacy products and technology.Responsive, proactive management of IT systems and infrastructure.Agility to flex and scale the managed IT solution with the needs of a business.A single point of contact – reducing administration time and increasing operational efficiency.​

At ng experts we provide Managed Services that are designed with the needs of our customers in mind.

" Among current users of managed services, 46% of firms
have terminated their annual IT expenditures by 25% or more as a result of their shift to manage services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP"
  -CompTIA, Trends Managed Services study
What Can We Do For You?

We provide proactive IT manage services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network-without kind of disruption to your employees' activity. our robust RMM platform supports early detection and remediation of issues before
they cause downtime or data loss. We will also generate reports that provide insight into your IT system. including the business value and services being, which will help you plan and budget for future IT expenses.

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